At this time, we will not accept returns for merchandise from any affiliate/third party retailers in store or online. If you purchased Helen Ficalora products from another website or store, you must go through them directly in order to receive an exchange or refund.
This goes for Amazon, eBay, Shoptiques, etc. If returning from one of these third party sites you must initiate the return through their platform.
If you have any additional questions about affiliate/third party returns please give us a call at 877.754.2676 and we will be happy to assist you.